Iron Mountain Courier in Wilmington, North Carolina
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
Service and communicate with our customers by performing the delivery and pick up of Iron Mountain customer’s material. Operate vehicles such as vans or straight trucks (not tractor trailers) in order to service the customers in a timely manner, professionally while observing all traffic laws and Iron Mountain safety policies.
Major Responsibilities and Duties:
Interface with Iron Mountain customers on a daily basis. Verbally communicate details and information to customers and service the customers needs in person
Interface with operations and account management on a daily basis regarding service quality and issues of customer satisfaction
Transport customers’ material to and from specified points within the district territory. Perform emergency/priority requests and any other customer requests requiring transportation. Operation under specific detailed instructions refers changes in schedule or problems to supervisor.
Load and unload vehicles as required and verify accuracy of deliveries and pick ups
Observe traffic and parking regulations and make daily inspection of assigned vehicle to insure proper maintenance is performed. Clean and service vehicle, perform minor maintenance or make minor adjustments as necessary. Report abnormal conditions requiring repair to vehicle. Maintain all equipment associated with delivery/pick up including carts, skids, two wheelers and pump trucks.
Prepare and maintain all courier paperwork including courier manifests, work orders, DVL, etc. Track and forward parking tickets for payment. Notify supervisor/manager immediately of accidents and complete accident reports.
Perform all other duties and projects as assigned
Experience, Education and Skills
Up to and including high school graduation with up to 1 year experience in a service industry preferred.
Attention to detail well developed verbal and written communication skills.
Strong organizational skills.
Ability to interact professionally with a variety of people inside and outside the organization.
Ability to work the shifts provided based on the volume dictated by our business.
Ability to handle physical work which includes lifting and carrying an average of 70 pounds.
Ability to problem solve.
A valid driver’s license with a clean driving record.
Required to travel between facilities, ability to climb stairways.
Able to work overtime hours when required.
US : Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.
Category: Transportation Group
Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.
Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.
Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to email@example.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE