Iron Mountain Transportation Coordinator - CDL Required in Charlotte, North Carolina
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
As a trusted partner to our clients there is a requirement that our Mountaineers must be vaccinated.
Transportation Coordinator - CDL
Shift: Monday - Friday, 8:30 am - 5:00 pm
Hours per week: 45- 50
Benefits: Medical, Dental, PTO, 401K starts first day of employment
Pay: $20.00 per hour, paid biweekly + OverTime
Join our team and you will experience a total rewards package to support your health, life, career and 401K retirement including:
Medical, dental, and vision benefits beginning first day of employment
Paid vacation, holidays, sick, and personal time
A competitive wage scale with annual merit increases
Employee Stock Purchase Program
This role is responsible for enabling an efficient day-to-day Transportation operation by supporting Transportation Supervisor and couriers through route staffing, courier training, data reporting, absentee coverage
Human Resources/Workforce Leadership - Plan for and execute daily route planning & preparation; daily task assignments to couriers; route efficiency, plan for next day. Monitor route progress throughout the day, effect changes as appropriate.
Ensure safety & security procedures are understood and followed
Resolve customer delivery issues.
Execute daily reporting of metrics as assigned.
Assist supervisor with courier check in / check out process.
Operational Excellence, Standards & Compliance - Utilize routing software to construct efficient well-planned routes that achieve high levels of TCS.
Monitor workflow to ensure all transportation administration and maintenance processes are followed (DVIR, BDIR, Fueling, IFTA, DQ)
Accountable to notify and Report to Management all variances to plan in Route Performance.
Support/Coverage - Provide phone coverage, including calls from drivers, customer service and other route related inquiries.
Provide backup coverage for vacant routes, absences as needed.
Training - Train drivers on safety, security, route knowledge and courier procedures through the use of check rides.
Coordinator role should be an expert level courier, proficient in all aspects of transportation courier operations.
Position should lead by example and provide support and instruction to couriers on a daily basis.
Coordinator role also assists Transportation Supervisor as necessary to ensure efficiency and high service performance of day-to-day operations.
Coordinator role solves routine problems with routing, courier staffing, and common customer service issues.
Coordinator impacts operation by supporting courier teams within Transportation. Directly and indirectly, Transportation impacts our customers utilizing such service and other job families within Iron Mountain (Customer Service, Sales, Account Management).
Total travel: 10% Local travel: 10%
Valid CDL license
Category: Transportation Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE