Iron Mountain Drvier Route Courier-Transportation Service Specialist in Bloomington, Minnesota

About Iron Mountain

Iron Mountain Incorporated (NYSE: IRM), founded in 1951 and ranked as a Forbes 2018 America’s Best Employers, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. Providing solutions that include information management, digital transformation, secure storage, secure destruction, data centers, cloud services and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working. Visit for more information.

Job Description

Transportation Service Specialists are responsible for driving vehicles and coordinating the delivery / pick up of critical customer media in a timely, courteous and professional manner.

  • Primary and back-up driving responsibilities on all routes providing delivery / pick up of media in agreement with company policy and customer requirements. Represent IMOSDP with high-quality customer service and professional / articulate communication and interaction with customers and internal employees. Understand and practice safe driving standards.

  • Utilize mobile communication equipment in a safe and practical way following company policies and standards. Appearance must always be maintained and in accordance with company standards. Utilize handheld bar code scanner and related PC as required with SecureBase inventory systems.

  • Responsible for organizing, loading and unloading media as required at both company and customer locations with the use of flatbeds and hand trucks.

  • Complete delivery and pick up process appropriately by obtaining customer signatures (if applicable) or electronic identification adhering to company policy for authorization. Forward information for billing and filing purposes as necessary on a daily basis. Complete route, vehicle inspection checklists and other activities as required.

  • Utilize Operations Payroll Information System (OPIS) for inputting and tracking of all media processing and payroll hours by entering time into appropriate categories.

  • Other duties, as assigned by manager/supervisor.

Job Requirements

  • Demonstrate safe / efficient driving skills with an excellent driving record. Must understand company driving policies and the rules of the road. Must exercise defensive driving skills at all times. Ability to complete vehicle inspections and ensure the safe operating conditions of IMOSDP vehicles.

  • Must have strong verbal and written communication skills with the ability to read, write, and speak English well.

  • Demonstrate strong customer service skills by displaying a neat appearance and courteous demeanor to customers and co-workers at all times. Handle customers’ media carefully, ensuring that it is transported safely and securely.

  • Complete paperwork with a strong attention to detail and accuracy.

  • Strong familiarity with PCs and handheld scanning devices, e-mail and basic Microsoft Office applications.

  • Our TSS employees will need to ensure a driving record is maintained that meets acceptable parameters for the IM Driver Qualification matrix for driving violations. Being unable to drive for IM may affect one’s ability to continue employment.

  • Travel requirements based upon a 20 - day work month: Local 85%, overnight 5%.

  • Education: High school diploma or GED equivalent.

Compliance Obligations:

It is the responsibility of every Iron Mountain employee:

  • to comply with all applicable laws, rules, regulations, and company policies

  • to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct

  • to complete required training within the allotted time frame

Every Iron Mountain employee has an obligation to promptly report issues and violations.

Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people. Globally, we believe it is our diversity that contributes to our companies’ shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.

Iron Mountain complies with the Accessibility for Ontarians with Disabilities Act and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Requisition # 2019-19952

Category Transportation

Type Full-Time